Power That Returns Before You Notice

Towles Electric, Inc installs automatic standby generators throughout Central Delaware and the Delmarva Peninsula, where severe weather regularly causes power outages lasting hours or days. Unlike portable generators that require manual setup, fuel transportation, and constant monitoring, automatic standby units detect grid failure and restore power to your home within 10 to 15 seconds without any action from you. The system monitors utility voltage continuously, and when it drops below operational thresholds, the automatic transfer switch isolates your home from the grid and signals the generator to start.

These systems connect directly to your natural gas line or propane tank, eliminating fuel storage concerns and the need to refuel during multi-day outages. Whole-home generators supply enough capacity to run air conditioning, refrigeration, well pumps, heating systems, and all standard appliances simultaneously, while smaller units cover essential circuits like refrigerators, heating equipment, a few lights, and critical medical devices. Proper sizing requires load calculation based on your home's square footage, HVAC tonnage, well pump horsepower, and any high-draw appliances you want operational during outages.

Schedule an on-site evaluation to review your electrical panel capacity and determine the generator size that matches your backup power needs.

What Proper Installation Requires

Professional installation begins with load calculation and fuel source confirmation, followed by pad preparation on a concrete or composite base positioned to meet manufacturer clearance requirements from walls, windows, and air intakes. Electrical work includes installing the automatic transfer switch inside your main panel or as a separate enclosure, running conduit from the switch to the generator, and connecting control wiring that allows the two components to communicate. Fuel connections must comply with local codes, whether tapping into an existing natural gas line or installing a propane regulator and running underground fuel line from your tank to the unit.

Once the generator is set and connected, Towles Electric, Inc performs startup testing that includes simulating a power failure, verifying the transfer switch operates correctly, confirming the generator reaches full output under load, and checking all safety interlocks. You'll see the system activate within seconds of the simulated outage, with lights and equipment returning to operation almost immediately. After testing, you receive owner education covering the control panel, exercise cycle settings, and when to call for service if warning lights appear.

Installation also includes permitting through local building departments and utility notification if required, ensuring the system meets National Electrical Code standards and manufacturer specifications. Most installations are completed in one to two days depending on fuel line complexity and electrical panel modifications needed. Generac and Kohler units installed by certified contractors typically include extended warranty coverage and access to manufacturer support networks.

Common Questions About This Service

Delaware's coastal location and frequent nor'easters make backup power a practical consideration for many property owners, and the questions below address typical concerns before installation begins.

Towles Electric, Inc evaluates your electrical panel capacity and fuel options during the initial consultation, ensuring the generator system you select matches both your backup power requirements and your property's infrastructure. Call (302) 674-4984 to arrange a site visit and discuss manufacturer options that fit your budget and coverage needs.